This Privacy Policy explains how PearlyGlow Innovations collects, uses, stores, and protects information submitted through the website, account pages, checkout, contact forms, WhatsApp links, and order-support channels.
Information We Collect
- Contact details such as name, phone number, email address, clinic/institution name, and address.
- Order details such as selected products, quantity, invoice information, shipping address, payment status, and support communication.
- Website usage data such as pages visited, form interactions, device/browser details, and analytics information where enabled.
How We Use Information
Information is used to process orders, respond to enquiries, provide product-selection support, manage accounts, arrange shipping, issue invoices, improve website experience, and communicate important order or service updates.
Sharing of Information
Information may be shared only with service providers required for order fulfilment, payment processing, delivery, website hosting, analytics, legal compliance, or customer support. We do not sell customer personal information.
Customer Data Pages
Account, order, cart, checkout, and track-order result pages may contain customer or transaction data. These pages are protected from search indexing using noindex directives where appropriate.
Data Security
We use reasonable technical and operational safeguards to protect customer information. No online system can be guaranteed completely risk-free, so customers should also protect passwords and avoid sharing OTPs or payment credentials.
Contact and Updates
Customers may contact PearlyGlow support for privacy-related questions, correction requests, or account/order data concerns. This policy may be updated when legal, operational, or website requirements change.